Welcome to Evolvr For over six years, evolvr operated using a custom-built site. Due to circumstances beyond our control (our back-end merchant account made some changes without warning), we've re-built the site as a forum. Modern forum software can handle everything we need for evolvr, and as we continue to use this software, we look forward to enhancing the capabilities. What is Evolvr? As before, Evolvr is a $49/month (the first month is $59 including the setup fee) subscription which allows you to upload up to four submissions per month. Each submission can contain two swings, typically a face-on and a down-the-line video. Within a few days, an instructor will reply with a video, some images, links to drills, etc. Who are you guys? Evolvr is staffed with Golf Evolution instructors, all of whom are trained in 5 Simple Keys® and Lowest Score Wins. Most of the time, you'll have the same instructor for most of your subscription, though you can request a change and when an instructor goes on vacation or has a busy week, there may be times when another instructor "pinch hits" for your regular instructor. Evolvr was created by PGA of America Members David Wedzik (two-time section PGA Teacher of the Year, Golf Digest Best in State, and former Web.com Tour player) and Erik J. Barzeski (Golf Digest Best in State, Golf Digest Best Young Teachers in America). How long will I wait for an analysis after my video is uploaded? Typically your video will be analyzed within two or three days, and at most it will take 5-7 days before your swing is analyzed. We strive for quick turn-around, and only things like family events or out-of-town schools will slow us down! What video formats do you support? We use the widely acclaimed Analyzr software, and support a wide range of video formats. Virtually all video cameras and smart phones that record video do so in a way that Analyzr supports, so we don't envision any problems. However, if you upload a video we cannot view, we'll work to convert it or work with you on finding a solution that works. How should I record my swing? Though this can change if you're working on something special or unique (like, say, your driver swing or your wedges), we typically prefer that you take video from two views - a "down the line" view and a "face-on" view - while swinging a mid-iron (like a 6-iron). Can I talk to someone by phone if I have questions? If you have a support question or further questions about the site, though we encourage you to use email - send an email to firstname.lastname@example.org or the web form listed on our contact page, we'll talk to you by phone if we're available. Can I cancel at any time? You can cancel at any time. Any fees (setup or recurring fees) you've incurred prior to cancellation can't be refunded, but when you cancel you can continue to use the subscription for the remaining term, and then your account will be deactivated within 72 hours. Access to your swing topic is removed at that time as well. What is your refund policy? Unfortunately we can't offer refunds. If you have any problems at all, though, please do not hesitate to get in touch with us and we'll do our best to resolve them.